Privacy Policy

Depending on how you interact with Shine Theta, we may collect the following information:

• Direct interactions: Information you provide while creating an account, placing an order, contacting us, or submitting information through our website.
• Automatic technologies: Information collected through cookies, pixels, analytics tools, and similar technologies when you browse or use our website.
• Third-party services: Information received from payment processors, delivery and logistics partners, analytics providers, social media platforms, or other service providers where applicable and permitted by law.

If you choose not to provide information that is necessary to process an order, provide a requested service, comply with applicable law, or perform another essential function, we may not be able to provide the relevant product or service.

Shine Theta may use your personal information for legitimate business and service-related purposes, including:

• To create and manage your Shine Theta account.
• To process, confirm, pack, ship, and deliver your orders.
• To process payments and manage refunds, returns, and exchanges.
• To provide customer support and respond to your questions, complaints, or requests.
• To communicate with you regarding your orders, account, deliveries, returns, refunds, and other service-related matters.
• To send important information about changes to our website, policies, services, or Terms & Conditions.
• To improve our website, products, services, and overall customer experience.
• To understand customer preferences and analyze shopping patterns.
• To personalize website content, recommendations, and communications where appropriate.
• To send promotional communications, offers, product updates, and other marketing information, subject to your consent where required by applicable law.
• To analyze website traffic, sales, customer interactions, and marketing performance.
• To detect, prevent, and investigate fraud, unauthorized transactions, security incidents, and misuse of our website.
• To maintain business, transaction, accounting, and other necessary records.
• To comply with applicable legal, regulatory, tax, accounting, and governmental requirements.
• To establish, exercise, or defend our legal rights where necessary.

We may, however, share information with trusted service providers when it is necessary to operate our business and provide services to you. For example, information may be shared with payment processors, delivery and logistics partners, technology providers, website hosting providers, analytics services, customer support providers, or other vendors working on our behalf.

Such sharing is limited to what is reasonably necessary for the relevant business or service purpose and is subject to applicable contractual, legal, and security requirements.

Shine Theta may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, analyze performance, and provide a better shopping experience.

Cookies may also be used by certain third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.

We take reasonable technical, organizational, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and transaction records, resolve disputes, prevent fraud, comply with legal and regulatory obligations, and enforce our agreements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Depending on applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of your personal information, or withdrawing consent where processing is based on consent.

You may also choose not to receive certain promotional communications by using the unsubscribe option provided in marketing communications or by contacting us.

Please note that certain information may need to be retained where required by law or where necessary for legitimate business purposes, including maintaining transaction records and resolving disputes.

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization or consent where required by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us so that we can take reasonable steps to address the situation.

Shine Theta may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised effective date. We encourage you to review this Privacy Policy periodically.